RT-PCR: answers to your questions
How to make an appointment
How can I get tested at the American Hospital of Paris?
I am having trouble reaching the receptionist. Should I come in person to make an appointment?
Appointments can only be made by phone. Please do not come in person, our laboratory is extremely busy. Thank you for your understanding.
I am a vulnerable person / I have Covid symptoms / I was contacted by the French national health insurance (Assurance Maladie) after close contact with a confirmed case of Covid / will I be given priority for an appointment?
Insofar as possible, our laboratory gives priority to the cases mentioned above. Please bring any supporting documentation with you (prescription, SMS from Assurance Maladie, etc.)
I am travelling to a country that requires a PCR test result obtained less than 72 hours before arrival. How can I get tested?
The easiest way is to call our receptionist as far in advance as possible before your flight (minimum 10 days). We will recommend the best solution.
If you can’t get an appointment in time, you will find a list of laboratories in the Paris region here: https://sante.fr/
I travel regularly for work. Can I make several appointments?
The number of appointments you can make is currently not limited.
I made an appointment over the phone, but haven’t received confirmation by email or SMS. Is this normal?
If you scheduled your appointment by phone, then it is registered in our system. Even if you haven’t received confirmation, please come for your test at the scheduled time.
What is the turnaround time for results?
Your results will be available online as of 7 pm the day after your test.
Is this turnaround time guaranteed?
Excluding an exceptional event beyond our control, we meet this turnaround time.
What is the cost of a PCR test at the American Hospital of Paris?
The cost of a PCR test is fully covered by Assurance Maladie. Remember to bring your Carte Vitale.
What if I am not covered by the French national health insurance?
For people who are not covered by Assurance Maladie, the cost of the test is €75.
In the event of an emergency, can I come to the laboratory without an appointment?
No. Appointments make it possible to perform testing under the safest possible conditions.
In the event of an emergency or if you have symptoms, our medical-surgical unit located at 63 boulevard Victor Hugo, 92200 Neuilly-sur-Seine, admits patients 24/7.
What to expect
Where should I go for the test?
To access to our exclusive testing site, please go to: 63 boulevard Victor Hugo (E wing, level 0, entering through the tent just outside the emergency room). This is a separate access. Please do not go to the Hospital’s main lobby.
What does the testing procedure entail? Should I come in advance?
To ensure your safety and the safety of our other patients, it is important that you come at the scheduled time.
- Please come to the address indicated above at the scheduled time. You will be called to fill out the paperwork and when it is time to do your test.
- While you wait and during your test, you must wear a mask.
- Hand sanitizer is available. We ask that you please use it when you arrive and when you leave.
Accessing your results
How do I access my test results?
Is it possible to receive my results in English?
Yes, please request results in English when you make your appointment and when you come in for the test.
I don’t have a printer. Is it possible to get a paper copy of my results?
Yes, you can pick up your results after 7 pm the day after your test at the Hospital’s main lobby, located at 63 boulevard Victor Hugo.